Returns

We describe our items carefully & provide close-up images so that you can be very confident about the condition of the items you are purchasing. However, if your item fails to match the description provided, please return your item to us within 10 days of receipt & as long as the item is returned in the same condition that it was sent, then we will refund the purchase cost of the item (excluding P&P).

International deliveries may be liable for Customs duties in the country of delivery. Any & all such charges are the responsibility of the buyer & NOT MEM. Similarly some Customs authorities may require disclosure of the buyer’s proof of identity prior to releasing goods for delivery & any such request is also the responsibility of the buyer NOT MEM. If a buyer refuses a) to pay their Customs import charges &/or b) fails to comply with any other requested information disclosure, then goods will be returned to MEM & in every & all such circumstances the buyer will be liable for the cost-of-return & these costs will be deducted from the buyer’s purchase cost refund. In such instances where the buyer refuses to accept delivery & goods are returned to MEM, the buyer’s original shipping charges will not be refunded either.
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